8Belts even if he says he’s not there bankruptcyOKDIARIO has already been informed about this, but voluntarily. Now, the company has made it public through a statement, however, regarding the fact that many students have not been able to access their courses since August 26, it insists that this is not a permanent cessation of service and considers it as “minor” incidents.
A very different situation if we look at what the company claims or what users claim. However, from OKDIARIO, where we had already announced the news of the contest and the fall of the site’s features, we have also sent you the full statement from 8Belts. However, we insist, the complaints of many users claim that it is still I can’t access the courses.
Full statement from 8Belts:
8Belts, the leading language company in Spain with more than 12 years of development in our country and 11,000 active students, categorically denies the information that appeared in some media in the country and by the Facua organization, in which it was stated that is bankrupt.
Regarding the competition, – says Virginia Burgos, CEO of 8Belts – “It is a voluntary competition presented in July 2023 with an offer to purchase a productive unit from the same day of its presentation, by an SLL composed of workers of the highest quality. responsibility in the company, which will continue the activity with the same brand, all personnel and other assets.
Similarly, 8Belts points out that the day August 26 It launched its new platform and was able to migrate all users from the old platform to the new one. Which required two years of construction and a significant financial investment. This migration with more than 11,000 active students has been very successful, presenting so far only 9% minor incidents, which means that a minimum of users cannot access the platform for hours and in some cases more than a day due to problems with passwords, username or poorly migrated study data. A normal situation in all technological migrations that occur every day in the business environment.
“This is something very common in all technological migrations, as everyone knows, since they have experienced it at some point. “Our team has supported at all times 200% of our capacity for the agile resolution of everything,” says the CEO of 8Belts.
Despite everything, the company gave in one month of free studies to absolutely all migrating students, whether they have had an impact or not. Likewise, he points out that as of September 4, there were 35 pending tickets, which will be resolved this week.
“I emphasize -says Virginia Burgos- that never and I say we never stopped the servicenot even a single day has been active since the company has existed for 12 years. 8Belts is stronger than ever and now, after a significant investment, we have a much more modern and stable platform with new features that bring a lot of value to the user. Our commitment is by and for the student. We will continue to put all our intention into providing the best possible service, applying one of our values which is “continuous improvement”.
