Phone This Saturday he completed the recovery of the fixed and mobile telephony infrastructure which was hit by the DANA which devastated Valencia on October 29. At least 215 people have lost their lives in Valencia and nearly 40,000 people are affected. The work carried out by the contingent of more than 100 people from the company who worked in the field, as well as teams who reinforced their tasks from other locationsallowed the restoration of factories and establishments damaged by the floods. Emilio Gayo, president of Telefónica Spain, said that “The extraordinary work carried out by Telefónica professionals has allowed us to recover the entire mobile service in Valencia and 100% fixed infrastructure. There is work to be done and all citizens can count on our commitment and our efforts so that they can benefit from the best service as quickly as possible.
At the most critical moment, suffered in the early morning from Tuesday October 29 to Wednesday October 30up to 76 fixed exchanges and 245 mobile establishments were affected. This data concerned 30% of Telefónica’s fixed network in Valencia and 22% of the mobile network.
Up to 104 cities experienced communication problems at that time. Currently, Telefónica teams have already recovered the 76 fixed exchanges and 245 mobile establishments, while the problems of the 104 affected municipalities have been resolved.
How Telefónica service recovered
THE Telefónica teams reacted from the first moment to the serious damage caused by DANA. Here’s how they helped the Valencians:
- In the first place, Their priority has focused on the restoration of critical and emergency services such as 112.hospital and outpatient centers and command or control centers.
- Once these services were stabilized, tasks focused on recovering fixed and mobile infrastructure so that citizens could be connected again.
- In this process, Telefónica has reinforced the work of its teams with mobile unitssatellite phones and installation of satellite antennas to provide connectivity in areas most impacted by DANA.
- Once all fixed and mobile infrastructure has been recovered, Telefónica teams will continue to work to restore full services. Mobile coverage has already returned to pre-DANA levels, allowing citizens to use their cell phones.
- Concerning fixed services, with the infrastructure already recovered, the work is done street by street and house by house verify that the fiber cables exiting the recovered installations are correctly connected and synchronized to the fiber optic terminal boxes (CTO) and that this fiber, in turn, arrives correctly at the customer’s home to confirm the full recovery of the service. It is a laborious process that requires physically moving from house to house and is conditioned by the difficulties that still exist in accessing facilities and properties.
Aid of three million euros
He Telefónica Board of Directors approved an extraordinary allocation of three million euros which will be used to help people affected by DANAthe company announced this Friday. The contribution will be sent via the Telefónica Foundation facing what he describes as a “serious situation arising” from the floods.
This initiative joins other donations recently undertaken by large companies in favor of those affected by the storm, such as Inditex (more than 350,000 clothing, shoes and household products)Cabify (150,000 bottles of water, computer equipment and fundraising) or the ING bank (one million euros to the Spanish Red Cross).
