If you use artificial intelligence many times you will have realized that it does not respond correctly to your requests. It’s something very common, in fact, it’s still a very imperfect language. But express your anger against her can have many benefits and make you feel much better. This is according to a recent study published in the journal Applied Psychology: Health and Well-Being.
Artificial intelligence is not to blame
This study revealed that Chilling out with AI chatbots can have benefits more than remarkable for psychological well-being. The research, conducted by doctoral student Meilan Hu and colleagues at Singapore Management University, investigated the potential of advanced chatbots as a tool for treating negative emotions.
The keys to this reality
The study involved 150 Singaporean university students, who participated in ventilation sessions at a time with an artificial intelligence chatbot like writing in a traditional journal. The results showed that interacting with the AI chatbot significantly reduced high- and medium-intensity negative emotions, such as anger and fear, compared to journaling. Participants reported feeling less angry and frustrated after interacting with the chatbot. However, no significant differences were observed between the two methods for low-intensity negative emotions, such as sadness.
What are the implications?
Although chatbots were found to be effective in temporarily relieving intense emotions, the study also revealed some limitations. Interacting with artificial intelligence did not increase perceptions of social support or decrease feelings of loneliness. Researchers suggest that the users knew they were interacting with an inanimate entitywhich may have limited the emotional connection.
“While AI chatbots cannot replace the depth of human connections, our results show that they can be a valuable tool for providing temporary emotional relief, especially when you need to talk to someone or something ” Hu explained.
This study opens new perspectives on the use of artificial intelligence in mental health support, highlighting both its potential and its current limitations. As technology continues to advance, we may see developments that make these interactions more authentic and meaningful in the future.