OUIGOthe operator of affordable high-speed trains in Spain, opens tomorrow at 11:00 a.m. the sale of tickets from December 15, 2024 to June 29, 2025 for the company’s new route that connects Valladolid and Valencia, with stops in Segovia, Madrid -Chamartín and Cuenca.
Thanks to this new connection no OUIGO transferValladolid and Valencia are connected in just over 3 hours and Segovia with the capital of Turia in just over 2 and a half hours. OUIGO thus reduces the connection time between Castilla y León and the Mediterranean, generating new opportunities and contributing to the structuring of the territory.
OUIGO encourages all users to plan in advance their trips in the coming months to visit these cities in order to benefit from OUIGO’s usual prices, which start at 9 euros, with a flat rate of 7 euros for children under 4 and 13 years old and free for children up to 3 years old, provided they travel in the arms of an adult. Tickets will be available as usual both on the OUIGO website and on its mobile application.
OUIGO recently put tickets on sale for all its routes, including the total reopening of the connection for travel from Monday to Sunday between Valladolid, Segovia, Madrid-Chamartín, Cuenca, Albacete and Alicante, which connects Valladolid to Alicante in 3 hours and 44 minutes and without the need to make transfers.
Broadband within everyone’s reach
OUIGO operates with high capacity trains which have 509 seats spread over two levels. When a double train service is used, this capacity is doubled, reaching 1,018 seats.
In addition, its trains have a cafeteria staffed by its own staff and additional options to the ticket price such as the OUIGO FULL package, with which travelers can carry two additional pieces of luggage, choose an XL seat (30% larger than the essentials). ), access to the OUIFUN entertainment platform and make unlimited date or time changes and cancellations, with the ticket refunded up to 30 minutes before departure.
In 2024, the company will live good growth, going from 7 to 15 destinations. In addition to Valladolid, Segovia, Cuenca, Elche and Murcia, the company will soon arrive in Seville, Málaga and Córdoba.completing the framework agreement signed with Adif after five years of work. To this end, 40 million euros have been invested just to adapt its trains to the LZB signaling system, and the inauguration is planned for the end of this year.
Since the liberalization of the sector in 2021, OUIGO has transported almost 13 million travelers, facilitating access to high-speed services for a wide variety of profiles and becoming the preferred option for many citizens in Spain. With the upcoming arrival of new destinations, the company reaffirms its commitment to improving rail connectivity in Spain and to Open Sustainability, that is, sustainability that is economically accessible to all.
The most advantageous remuneration on the market
OUIGO is the only broadband operator in our country to compensate users in the event of a delay of more than 30 minutes. Thus, OUIGO shows that its commitment to its travelers goes beyond legal requirements, which establish compulsory compensation after 60 or 90 minutes of delay.
In this way, the company makes it a fundamental pillar of its commitment to quality while strengthening its commitment with customer satisfaction, as well as punctuality and excellence of the rail service in Spain.
With its compensation policy, OUIGO seeks to offer its travelers the guarantee of arriving at their destination on time. In the event of a delay in the arrival of the train at the final station or intermediate stations, the company proactively informs users on the same day, by email, of their right to compensation, providing them with clear and detailed instructions to manage. them effectively. SO, OUIGO is the only operator in Spain to inform its customers directly, without the user needing to ask the company.
