“It is possible to stop or enable the use of the mobile internet service by making the appropriate settings through the device menu.”
This information Oku.Azwas given by “Azercell Telekom” LLC in response to the request of
It should be noted that if the subscriber is going to use the roaming Internet service, he is recommended to benefit from the roaming Internet packages.
“The list of countries with active roaming packages can be found on the official website of “Azercell”. You can get information about the operators and prices with which “Azercell” cooperates by typing the name of the country in the search section located on the page At the top of the page it should be noted that “Azercell offers affordable roaming Internet packages of various sizes on the network of more than 210 operators operating in more than 90 countries.
The mobile operator has the largest product portfolio of roaming Internet packages in the local telecommunications market. Thus, “Azercell” subscribers can benefit from daily Internet packages of 100 MB, 400 MB for 3 days, 1 GB for 14 days and 3 GB for 30 days. Corporate subscribers can also benefit from a 10 GB package with a validity of 30 days.
At the same time, on the official website of “Azercell” it is possible to familiarize yourself with the rates for making calls, SMS and Internet service (without roaming Internet packages) during roaming.
At the same time, “Azercell” advises its subscribers to be careful when making calls in roaming and sending SMS requests, to familiarize themselves in advance with the rules and tariffs of the corresponding service, to strictly follow the charging rules of any service they want. to use, and also to select the network on the corresponding device when roaming -recommends auto tuning.
“Please note that it is possible to stop or activate the use of the mobile Internet service by making the appropriate settings through the device menu.
Within the framework of the services provided by “Azercell Telekom” LLC, subscribers use the mobile Internet service in accordance with the tariffs (in accordance with the tariffs for the use of the Internet within the roaming service, and in accordance with the same package when the Mobile Internet Package is active within the country, if no mobile Internet package is available, the active tariff for the subscriber’s number is calculated according to the package) the service fee is calculated.
Useful information for subscribers regarding use in roaming has been published on the official website of “Azercell”. Subscribers are requested to review the information and notifications sent by “Azercell” via SMS. At the same time, information is also included in the “Important points” section specifically for postpaid subscribers: Postpaid subscribers may encounter cases of exceeding the limit due to late notification of costs while roaming.
At the same time, regarding the inquiry you submitted, we need to be provided with a number to investigate the customer’s inquiry.
It should be noted that our clients have the opportunity to obtain detailed information about the services, tariffs and campaigns provided by “Azercell Telekom” LLC, as well as countries and tariffs related to the roaming service, from our official website, as well as from It is emphasized contact Customer Service.
A corporate number user incurred a huge debt while using mobile services abroad.
Oku.Az reports that the user shared about it on the social network.
He said that the limit of the postpaid line “Azercell” is 50 AZN and within this limit he chose a package of 25 AZN.
“I used a location address in the Maldives. Since it is a limited line, I thought that the Internet would be cut off when it reached 50 AZN, but it was not cut off. As a result, a debt of 548 AZN was generated. . It turns out that “Azercell” set the price of a megabyte of Internet abroad at 25 AZN? – wrote the user.
Although we sent a request to the company “Azercell” regarding the issue, they did not respond to our request.
Aziza Ismayilova
