The “BakiKart” app has been inactive for over a month. No matter how many times you try to pay with the QR code of the “BirBank” app, it does not activate and after 2-3 hours you will see that the money from all your attempts has been withdrawn from the card, although you could not use it.
Oku.Az reports that such an issue was discussed on the social network.
We have submitted a request to OJSC “Kapital Bank” on this issue.
Responsible for the Bank’s Public Relations process Arzu Aliyeva Okhu.AzIn response to the request of the mobile application “BakiKart”, it is possible to create a QR ticket in the mobile application “Birbank”.
“Passengers using the metro and buses in Baku and Absheron can easily pay for their tickets without a physical card. To do this, simply create a QR ticket in the Birbank mobile application. The ticket can be used within 30 minutes from the moment of creation. The amount paid for unused tickets is returned to the customer’s account within 3 to 30 days.
The possibility of creating a QR ticket is implemented through the API provided by “BakiKart”. Due to a problem in the system, the client’s balance was debited on August 31, but the ticket could not be used.
“BakiKart” quickly fixed the technical error in the system, and now the payment and use of the ticket are carried out successfully. The amount paid for the unused ticket will be returned to the customer’s account within 3 to 30 days,” the statement said.
Aziza Ismayilova
