Cybersecurity has evolved from mere technical support to a strategic priority for organizations. Growing threats such as malware, phishing and unauthorized access require businesses to protect their digital infrastructures and, above all, train their employees in secure practices. It’s not just about having advanced protection tools, but also about establishing a security culture that prepares everyone to act as the first line of defense. Andrés Mendoza, Technical Director for Southern Europe and Latin America at ManageEnginespoke to us about the importance of this dual approach and how training and artificial intelligence are shaping the future of enterprise cybersecurity.
Question.— I wanted to ask you about cybersecurity, which is a very important issue. Do businesses generally take cybersecurity challenges seriously?
Answer.- Yes, definitely. Today, just as we have hot topics on social media, in the field of IT there are two fundamental topics: artificial intelligence and cybersecurity. Cybersecurity is increasingly relevant as we face situations such as malware, attacks, identity theft or credential theft. It is crucial to train people to understand why they should not open suspicious emails or connect to free networks to access sensitive information. Here the human factor is fundamental, and half of the security lies in this continuing training. The other 50% is technology, which helps us strengthen security on several levels: tools like multi-factor authentication, filtering untrustworthy sites, and monitoring user behavior. Binary access policies are not enough; we need tools that use artificial intelligence to detect unusual activity within the network.
Q.— So, are we betting on an educational culture within companies to better train employees? And is it the technology that provides that additional support to enhance enterprise security?
A.- That’s how it is. The COVID pandemic has left us with social and technological lessons. It also accelerated investments in cybersecurity and training. Companies already know that it is vital to invest in these areas, and cybersecurity is increasingly on the agenda of CEOs, CIOs and boards of directors. Perhaps some companies still do not consider it a priority, but the trend shows a clear evolution towards greater relevance of this aspect.
Q.— I also wanted to ask you, very briefly, how artificial intelligence helps companies strengthen their cybersecurity?
A.- Artificial intelligence has been present in cybersecurity for several years, with applications such as analyzing user and entity behavior, Analysis of user and entity behavior. This allows us to detect potential risks, such as unauthorized access to databases, which helps us prevent data leaks. Additionally, it provides us with threat intelligence, which is essential for data protection. A more recent example is generative artificial intelligence, which makes it possible to apply protection rules based on detected behaviors. Here we are talking about semi-supervised AI, where the administrator evaluates and approves security suggestions. In summary, artificial intelligence is a tool that provides preventative and active visibility for robust security.
