The terrible effects caused by DANA throughout eastern Spain, and which struck the province of Valencia with particular virulence, shocked everyone. For a week, hundreds of images and testimonies have caused first dismay, then an outpouring of solidarity towards people who have lost their loved ones, their homes and their businesses.
Like the rest of Spanish society and other companies, Bank of Santander is dedicated to the thousands of people affected by this disaster. And for this reason, the entity calls for continuing the extraordinary citizen collaboration which, thanks to the capillarity and penetration of the banking network throughout the national territory, has already managed to raise 12.5 million euros thanks to the numbers information on the accounts provided by the entity. These funds will be used to support various NGOs operating in the field.
Any contribution can be made from these account numbers:
* Caritas: ES45 0049 1892 6421 1055 3738 – BIZUM: 10480
* Red Cross: ES44 0049 0001 5321 1002 2225 – BIZUM: 33512
Banco Santander has also implemented a series of measures aimed at directly helping people who are experiencing the worst problems due to the effects derived from DANA. Among them, we find, for example, the donation of two million euros to help victims and the decision, moreover, to increase the contributions of each of its employees.
Likewise, the entity deployed the insurance action protocol for extraordinary weather events, in order to help those who have home insurance from the first moment in all the relevant procedures. Although the majority of losses caused by this DANA are covered by the Insurance Compensation Consortium, outside the contractual framework of the home insurance contract, the bank contacted them to facilitate the procedures with the Consortium, in addition of a 24-hour telephone service (91 343 58 70) and communication via WhatsApp, app and digital alternatives to resolve the incident.
Likewise, in the case of professional products, Santander | MAPFRE —Multirisk Commerce & SME, Civil Liability and Cyberinsurance—, The telephone numbers 900 81 08 55 and 91 836 61 69, 24 hours a day, were also contacted to advance Agroseguro compensation. THE The contact telephone numbers for Caser-Agroseguro are 91 590 96 84 and 902 45 45 95.
Banco Santander also helps those who are not customers of the entity by removing commissions at ATMs in the province of Valencia and will not charge its own customers when they withdraw money from other entities. A first calculation speaks of 15,000 customers already beneficiaries of this measure, both at vending machines and at point-of-sale terminals available in stores.
In addition, the entity strives to replace damaged cars that the bank finances through its insurance department as quickly as possible. rental and expanded actions offer to customers who cannot use their vehicle, with the aim of having 1,000 cars available immediately.
These are just some of the measures that Banco Santander is implementing to mitigate the economic damage that people, entrepreneurs, self-employed workers and businesses are suffering as a result of the losses caused by the terrible DANA that hit regions from Castile-La Mancha, in Andalusia. hard, Catalonia and, above all, the province of Valencia.
