In the 21st century, the Valencia administration continues to demonstrate signs that it is far from the technological reality of the current world. President Valencian himself, popular Carlos Mazon, recorded this technological delay, revealing that Half of the procedures controlled by Generalitat Valenciana are not controlled by digital mediaField
“They currently exist more than 3,000 administrative procedures in the general and approximately half They do not have a digital application that controls them, ”said the popular baron in mid -2025 and during the presentation of the new Citizen of the Generalitat folder.
Mazon recognized the transformation of the Valencian administration Modernize internal control Before the current reality of autonomous departments. In fact, vice -president of Valencian Susan Kamarero turned on yesterday Among the measures to adjust and rationalization to spend a plan for the elimination of paper in administration of justiceField
As the President explained, the General Department of Administrative Simplification “develops Single dispatcher This allows you to connect all internal processes so that a citizen can follow the state of his procedures in real time. “
“This will not only increase transparency, but also reduce the workload in care services, since users will not need the assistance of state personnel to know at what point their statement or process,” the president said.
In recent decades, Generalitat has launched several digitalization plans with strong investments, although also with noticeable delays and excesses.
One of the most striking cases was problems for the implementation of the new Technological platform for economic and financial management, baptized as NefisThe field system He was awarded at the end of 2019 a total of 16.5 million euros With the intention that budgets for exercises for 2022 can already be prepared with this program, which, nevertheless, was opened for 2024. Its cost also increased to 24.5 million eurosField
New version of the Citizen folder
According to the Valencian government, the new Citizen folder, similar to the one that is implemented by the state administration in 2022, allows users to consult and manage their relations with Geneeritatat clearly, simple and personalized. The folder collects the status of procedures, notifications, meetings and certificates in one space to facilitate daily citizens during a more updated, affordable and understandable version.
Mazon presented a new interface in several languages and with the possibility of access Through a digital certificate, cl@go or with official staff Included.
Among its main functions, the space “My folder per day” is highlighted, where the user can consult with the status of his recent files, notifications, requests or documents, in addition to receiving notifications on priority issues, as notification of how to expire.
Mazon formulated it as part of a plan of simplification to reduce at least 30% of the average resolution of the procedures, and this is now 197 days, because.
