In France, work-related physical risks were, in 2021, 17% higher than the European average, and the quality of the work environment was 10% lower, highlighted economists Christine Erhel, Mathilde Guergoat-Larivière and Malo Mofakhami. Quality of work, training and career prospects are subcategories in which companies are lagging behind, and at a level “out of step with the level of wealth in France”the researchers explained.
Within the framework of the Liepp scientific mediation projectThe life of ideas.–the worldThe researcher Christine Erhel, holder of the Chair of Labor and Employment Economics, professor at the National Conservatory of Arts and Crafts in Paris and director of the Center for Employment and Work Studies, proposes, to “Work better”, create an index of job quality.
In this third episode of the series “What do we do with work?” », which asks the managers about the researchers’ proposals, responds to this proposal Laurent de la Clergerie, president of the electronic commerce IT company in the Lyon region, with 1,150 employees, LDLC.
Manage a company that includes roles such as warehouse logistics employees, store employees, and managers working in headquarters. Do you consider the idea of comparing the quality of employment in all LDLC services relevant?
It’s not crazy to me, but the question I ask myself is: “Will it be easy to do?” “When we accumulate standards, in the end we almost only have people left to collect data. On the other hand, if it is based on data that we already have, such as the gender equality index, which we handle well, with great pleasure.
How is the quality of employment measured today?
There is no measurement tool per se. My indicator is that every year I hold meetings with all our employees, in groups of ten to twenty people, for one hour each. When we are not happy, they tell us, and this allows me to feel the company, putting people from different professions in dialogue.
For me, every question is an answer. It was these meetings that allowed me to say, at the end of the first year, when we implemented a thirty-two hour week for four days for all of our employees: “Wow! They are really good! » I was worried that they were tired.
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