On Monday, November 25, around 9 in the morning, we were able to observe, on the Downdetector platform, the first reports of the incident: several Microsoft services began to malfunction. Concern immediately recognized by the American company, which kept its customers and those responsible for its computer equipment informed throughout the morning, before announcing, in a message published on the social network, the possible source of these inconveniences: a “change.” recently undertaken. to cancel.
At 2 p.m., according to the conclusions of the WorldHowever, data available on outage reporting platform Downdetector indicates that the issue is not resolved.
According to Microsoft, the main source of the problem is the Exchange email server, thus depriving Outlook users of access to their mailbox. This seems to refer primarily to accessing Outlook via a web browser and, more rarely, access from a computer via dedicated software.
Other services are also affected, including the Teams communication software: your calendar is not inaccessible, it is impossible to create events or chat sessions. Microsoft has not reported any problems with its office software (Word, Excel, PowerPoint) or access to files hosted on its servers, although you may encounter search problems in SharePoint. Finally, the American company reports printing difficulties with Universal Print.
When asked about the scale and causes of the incident, Microsoft did not immediately respond to requests for comment. World.
