In the absence of an official recording detailing the meeting of the Integrated Operational Coordination Center (Cecopi) on October 29, the day of the catastrophic DANA which left 221 dead and seven missing, there is a technological tool that could provide clues about the ‘operation. emergency response. This is the “CoordCom” system, a sort of “black box” which records all operational coordination decisions in the event of an emergency. It is, according to the official documentation consulted by elDiario.es, the “backbone” (from a technological point of view) of the autonomous management of emergencies and communications and supports the operations of “112 Comunitat Valenciana” and of more than 120 services. essential and agencies integrated into the operation. Every time the Valencian Security and Emergency Response Agency (AVSRE) faces a DANA or a forest fire, among other operations, the “CoordCom” system records the operations carried out by each of the agencies, including including firefighters, all police forces, Civil Protection or the Military Emergency Unit (UME), among others.
The system has a “critical and strategic nature”, specifies the specifications of the “CoordCom” operation and maintenance contracts, awarded by AVSRE in 2022 for 12.5 million euros to the company Ilunion It Services SA, the subcontractor that manages the “112 Comunitat Valenciana”. ‘.
The Generalitat Valenciana has used this system since 2009. “CoordCom” is owned by the Swedish company CSAM Public Safety AB (renamed in 2023 Omda Emergency AB), a manufacturer of military technology that has worked in the areas of control and geospatial planning and with drones, among others. Until 2017, the Swedish company had an exclusive agreement with Ericsson España SA to market, make modifications and provide licenses in Spanish territory. Starting this year, the technology company reserves exclusivity for the development of new custom features.
The program was the “technological basis” on which the response to the Covid-19 pandemic was based in relation to 112, in terms of professional and citizen communication and the sending of emergency resources.
The Cecopi room videoconferencing system
Integrated in the rooms of the Emergency Coordination Center of L’Eliana corresponding to Cecopi, are installed “audiovisual elements and equipment” of the “CordCom”, as well as a videoconferencing system and other equipment, which include high -speakers, telephones, monitors, video, audio and video controllers as well as satellite receivers.
The AVSRE’s mobile emergency management units also have similar technological equipment, notably in the Forward Command Post (PMA) vehicle, equipped with coordination and operations rooms. In addition, the WFP also has, as support, a SATCOM112 vehicle which provides technical resources and secure communication links.
There are operational terminals of the “CoordCom”, in addition to the Eliana Emergency Coordination Center, in other AVSRE facilities in Alicante and Castelló. There are also command and control and lighting terminals at the headquarters of the many agencies integrated into operations. In addition, the emergency response operation has mobile terminals and nodes as well as auxiliary equipment corresponding to the mobile terminals.
“CoordCom” Weather Services
The “CoordCom” system also provides meteorological services which send to “the different mobile numbers of the different AVSRE managers all kinds of information that may be of interest to emergency or civil protection services”.
“The information sent by the service provider will provide added value compared to official sources of information in the field of meteorology, based on an analysis by personnel specialized in the matter of information from official sources, having a complementary nature to those -this,” the documents state. .
In 2023, AVSRE awarded the functional development service contract in the amount of 840,000 euros, specifically for police management, of the “CoordCom” system for the integrated management of emergencies and communications of the “112 Comunitat Valenciana “.
In the same year, the Ministry of Health awarded for 400,848 euros – also to the Swedish company – the services that enable the integration of the artificial intelligence algorithm into the “Coordcom G5” software for work processes daily reports from the Emergency Information and Coordination Center (CICU).
Finally, in 2024, AVSRE commissioned Omda Emergency AB (for 508,000 euros) to provide the software service for the new functions of the “CoordCom” system for video transmission via 5G in real time from the resources to the platform.
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