The Tax Agency has created points of particular attention in its offices in the province of Valencia for those affected by DANA, “both regarding information and assistance needs regarding the tax measures implemented. [todo el paquete de ayudas se explica en esta información]so as to facilitate the completion of any related procedures.
Meanwhile, citizens assigned to the Administration of Catarroja, which remains closed, “can contact any administration of the Tax Agency of the province of Valencia, where they will be offered all the information they need need, and a specific protocol will be established for telephone attention. , so that all telephone calls addressed to this administration are answered by the Agency,” continues the institution.
It is also planned to incorporate a specific section in the electronic headquarters of the Tax Agency that compiles all relevant information for those affected by DANA. This section will include direct access to a chat and a request for a telephone appointment so that Agency staff can directly assist those affected.
“Taking into account the fact that there are areas without Internet, a specific telephone number will also be published as soon as possible in the electronic headquarters to answer the calls that the persons concerned must make,” specifies the Ministry of Finance.