The Government of Navarra, which since the pandemic has not managed to completely eliminate the appointment systems that so slow down citizens’ procedures with the Administration, assures that it is working on a European project which will allow you to manage procedures with the Administration through WhatsApp Since 2025.
Likewise, he announced that the first mobile office of Attention to citizens of the Government of Navarra will begin to operate in February 2025 and that the Citizen Service offices at Pamplona And Tudela Next year, they will offer in-person care in the morning and afternoon.
In a parliamentary question formulated by the UPN, in which he highlighted the infinite bureaucratic obstacles that citizens encounter in accessing procedures with the Administration, the vice-president of the Executive and advisor to the Presidency, Félix Taberna, committed to reduce and unify procedures and eliminate the unnecessary bureaucracy facilitate relationships with citizens and businesses. To achieve this, they work on five strategic axes focused on administrative simplification.
The UPN parliamentarian, Marta Alvarezstressed that “you are directly responsible” for the “enormous drop in quality” of assistance to citizens and that the current system “is not satisfactory, but a bad system which is not desired by the majority of Navarrese citizens. He also criticized the claim that the system would be “mixed” and questioned visiting hours.
